Newgen’s Digital Banking platform has helped us achieve a 40% reduction in processing time, a 30% increase in operational efficiency, a 25% boost in customer satisfaction, and 100% compliance with industry standards.
Digital Banking Head, Top-tier Bank
Solutions
Key Benefits
- 3x average increased case processing with 1.5x average volume increase to deliver increased business throughput
- 2x increase in channel efficiency and 3x increase in cross-sell and up-sell opportunities
- 3x decrease in fall-out rate, 80% decrease in incomplete application ratio and 5x increase in pull-through rate for effective funnel conversion.
- 80% decrease in average cycle time and 80% decrease in manual cost
- 50% average increase in digital channel throughput, 90% decrease in cart abandonment rate and improvement in STP and near STP cases.
- 300+ custom application & portals
- Seamless integration, scalable solution with a single unified platform using a future-proof technology