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Enable end-to-end automation of complex and content-centric business processes. Leverage integrated robotic process automation to centrally manage agile business rules and streamlining processes. Furthermore, respond to unanticipated scenarios using platform’s dynamic case management capabilities

Recognized by leading analysts

A “Niche Player” in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms, 2023
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A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023
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A Leader in Enterprise G2 Grid®: ECM Software for Enterprise Businesses A Leader in Enterprise G2 Grid®: BPM Software for Enterprise Businesses
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A “Niche Player” in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms, 2023
Read More →

A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023
Read More →

A Leader in Enterprise G2 Grid®: ECM Software for Enterprise Businesses A Leader in Enterprise G2 Grid®: BPM Software for Enterprise Businesses
Read More →

Organizations looking for an advanced content platform capable of scaling for heavy workloads and that need deployment flexibility and advanced automation and AI capabilities should consider Newgen.

The Forrester Wave™: Content Platforms, Q1 2023
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Customer Speak
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“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
Greg-Sullins

Greg Sullins

Greg Sullins

Executive Vice President

Wilson Bank & Trust

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“I just wanted to take a moment to thank everyone at Newgen for helping LCNB National Bank for SBA PPP loan processing. Your assistance greatly enhanced our efficiency and allowed us to wrap up funding for small businesses who were relying on us to get their money quickly. I now look forward to working with Newgen on the next piece of the puzzle which is loan forgiveness.”
“I just wanted to take a moment to thank everyone at Newgen for helping LCNB National Bank for SBA PPP loan processing. Your assistance greatly enhanced our efficiency and allowed us to wrap up funding for small businesses who were relying on us to get their money quickly. I now look forward to working with Newgen on the next piece of the puzzle which is loan forgiveness.”
“I just wanted to take a moment to thank everyone at Newgen for helping LCNB National Bank for SBA PPP loan processing. Your assistance greatly enhanced our efficiency and allowed us to wrap up funding for small businesses who were relying on us to get their money quickly. I now look forward to working with Newgen on the next piece of the puzzle which is loan forgiveness.”

Matt Layer

Matt Layer

Chief Lending Officer

LCNB National Bank

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“With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s . . .”
“With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s . . .”
“With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s . . .”
Michael-decouto

Michael DeCouto

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Customers Speak
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“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
Greg-Sullins

Greg Sullins

Greg Sullins

Executive Vice President

Wilson Bank & Trust

Quote Icon
“With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s . . .”
“With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s . . .”
“With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s . . .”
Michael-decouto

Michael DeCouto

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Customers Speak
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“With Newgen’s low code digital automation platform, we have been able to digitize most of the paperwork in a centralized repository. Our operational efficiency has improved significantly by automating the manual processes. The easy and quick customer validation process has significantly reduced the processing time of personal and housing loans. The real-time reporting functionality has enhanced . . .”
“With Newgen’s low code digital automation platform, we have been able to digitize most of the paperwork in a centralized repository. Our operational efficiency has improved significantly by automating the manual processes. The easy and quick customer validation process has significantly reduced the processing time of personal and housing loans. The real-time reporting functionality has enhanced . . .”
“With Newgen’s low code digital automation platform, we have been able to digitize most of the paperwork in a centralized repository. Our operational efficiency has improved significantly by automating the manual processes. The easy and quick customer validation process has significantly reduced the processing time of personal and housing loans. The real-time reporting functionality has enhanced . . .”
Tahir-Taha

Dr. Tariq Saleh Taha

Dr. Tariq Saleh Taha

Chief Retail Banking Officer

Bank Dhofar

Customers Speak
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“Using Newgen’s online account opening software, built on a low code digital automation platform, has enabled Fidelity Bank to digitize and standardize its account opening process. Hitherto, the process required various manual hand-offs, resulting in high turnaround time and errors. With Newgen’s software, the bank has witnessed a reduction in operational expenses and an improvement in the . . .”
“Using Newgen’s online account opening software, built on a low code digital automation platform, has enabled Fidelity Bank to digitize and standardize its account opening process. Hitherto, the process required various manual hand-offs, resulting in high turnaround time and errors. With Newgen’s software, the bank has witnessed a reduction in operational expenses and an improvement in the . . .”
“Using Newgen’s online account opening software, built on a low code digital automation platform, has enabled Fidelity Bank to digitize and standardize its account opening process. Hitherto, the process required various manual hand-offs, resulting in high turnaround time and errors. With Newgen’s software, the bank has witnessed a reduction in operational expenses and an improvement in the . . .”

Mr. Simon Adu-Gyamfi

Mr. Simon Adu-Gyamfi

Director, Banking Operations

Fidelity Bank Ghana Limited

Customers Speak
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“With Newgen’s Contextual Content Services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.”
“With Newgen’s Contextual Content Services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.”
“With Newgen’s Contextual Content Services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.”
Vinodanand-jha

Vinodanand Jha

Vinodanand Jha

Sr. Vice President – Information Technology and Administration

Olam International Ltd. Gabon

Customers Speak
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“Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas-ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique”
“Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas-ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique”
“Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas-ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique”

Liza Montelibano

Liza Montelibano

Chief Financial Officer & Corporate Information Officer

Aboitiz Power Corporation

Customers Speak
Quote Icon
“Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas-ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique”
“Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas-ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique”
“Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas-ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique”

Liza Montelibano

Liza Montelibano

Chief Financial Officer & Corporate Information Officer

Aboitiz Power Corporation

Quote Icon
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
“Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, . . .”
Greg-Sullins

Greg Sullins

Greg Sullins

Executive Vice President

Wilson Bank & Trust

What can you do with Newgen Digital Process Automation Software?

Handle complex and mission-critical use cases

DPA platforms having BPM at their core should be designed to handle sophisticated mission-critical processes that span across enterprises. With the growing business complexities, organizations need platforms that provide a wide array of functionalities including but not limited to, case management, complex decision and logic support, integrations, robotic process automation (RPA), content management, process optimization, document automation, embedded AI/ML, and many more

Deliver large number of digital applications that handle unique, less complex, and wide use cases

With digital being an imperative, organizations are also demanding larger number of simpler applications and workflows that can handle unique and situational requirements spanning across departments and teams. These tools should offer simple-to-use development experience along with governance capabilities that enable their adoption across a wider range of developer personas

Provide general-purpose low code capabilities

In addition to automating applications that involve critical processes and workflows, organizations are also looking to develop applications that are data-driven. As a result, organizations now expect DPA platforms to offer capabilities beyond workflows to develop modern user interfaces, web portals, mobile apps, conversational interfaces, and others. These platforms should also offer intuitive developer experience to a wide range of developer personas to rapidly deliver applications.

Handle complex and mission-critical use cases

DPA platforms having BPM at their core should be designed to handle sophisticated mission-critical processes that span across enterprises. With the growing business complexities, organizations need platforms that provide a wide array of functionalities including but not limited to, case management, complex decision and logic support, integrations, robotic process automation (RPA), content management, process optimization, document automation, embedded AI/ML, and many more

Deliver large number of digital applications that handle unique, less complex, and wide use cases

With digital being an imperative, organizations are also demanding larger number of simpler applications and workflows that can handle unique and situational requirements spanning across departments and teams. These tools should offer simple-to-use development experience along with governance capabilities that enable their adoption across a wider range of developer personas

Provide general-purpose low code capabilities

In addition to automating applications that involve critical processes and workflows, organizations are also looking to develop applications that are data-driven. As a result, organizations now expect DPA platforms to offer capabilities beyond workflows to develop modern user interfaces, web portals, mobile apps, conversational interfaces, and others. These platforms should also offer intuitive developer experience to a wide range of developer personas to rapidly deliver applications.

How does Newgen solve for your DPA needs?

Rapid Application Development

Rapidly design, develop, and implement powerful enterprise-grade applications for web and mobile with easy point-and-click configurability while leveraging a robust low code platform. Create domain-rich solutions to cater to dynamically evolving business requirements

Business Process Automation

Automate complex, content-centric, enterprise-wide business processes while centrally managing agile business rules and streamlining processes through integrated robotic process automation. Furthermore, respond to unanticipated scenarios by leveraging the platform’s dynamic case management capabilities

Contextual Engagement

Capture, manage, and consume content, generated in the context of business processes. Derive context from information, residing across various sources, and deliver personalized communications to customers across multiple touchpoints

Continuous Improvement

Continuously optimize business processes to enhance customer experience, improve employee productivity, and reduce operational costs with process analytics and intelligence, system-based recommendations, real-time reporting, and monitoring

Rapid Application Development

Rapidly design, develop, and implement powerful enterprise-grade applications for web and mobile with easy point-and-click configurability while leveraging a robust low code platform. Create domain-rich solutions to cater to dynamically evolving business requirements

Business Process Automation

Automate complex, content-centric, enterprise-wide business processes while centrally managing agile business rules and streamlining processes through integrated robotic process automation. Furthermore, respond to unanticipated scenarios by leveraging the platform’s dynamic case management capabilities

Contextual Engagement

Capture, manage, and consume content, generated in the context of business processes. Derive context from information, residing across various sources, and deliver personalized communications to customers across multiple touchpoints

Continuous Improvement

Continuously optimize business processes to enhance customer experience, improve employee productivity, and reduce operational costs with process analytics and intelligence, system-based recommendations, real-time reporting, and monitoring

Lead with an Industry-recognized Platform

A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023
Read More →

A “Niche Player” in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms, 2023
Read More →

A Leader in Enterprise G2 Grid®: ECM Software for Enterprise Businesses and BPM Software for Enterprise Businesses
Read More →

A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023
Read More →

A “Niche Player” in Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms, 2023
Read More →

A Leader in Enterprise G2 Grid®: ECM Software for Enterprise Businesses and BPM Software for Enterprise Businesses
Read More →
All you need to know about Digtial Process Automation

Enterprises adopting Business Process Management (BPM) platform to drive cost reduction as their primary objective is a thing of the past. Now, the organizations are moving towards a customer-centric operating model with an overall digital transformation as their primary goal. Focus on digital transformation has urged organizations to build and deliver applications faster, focus on superior user experience, and drive innovation at the customer’s pace.

Digital Process Automation (DPA) is a set of tools and technologies that accelerates organization-wide digital transformation by bringing together people, processes, applications, devices, systems, and information. It uses rapid development tools to automate or partially automate tasks and processes that involve human interaction and span across multiple applications.

Since digital transformation requires access to systems and processes that are complex and mission-critical, a strong BPM will always be there at the core a modern and versatile Digital Process Automation Platform. It is because of this reason that DPA is often considered as the evolution of BPM.

Listed here are 14 key considerations for selecting an ideal Digital Process Automation Platform:

  • Low code development
  • Process modeling and orchestration
  • User interface designer (web portals and forms)
  • Complex rules and logic support
  • Dynamic case management
  • Data modeling and management
  • Robotic process automation
  • Content management
  • Analytics and process intelligence
  • Omni-channel customer engagement
  • Document automation
  • Integration capability with other systems
  • Scalability
  • Administrator features and role-based access control