Seamlessly manage the complete order fulfiment process, from receiving and processing, to delivery while complying with your organization’s standard operating procedures (SOPs). Leverage the underlying low code digital automation platform to effectively handle discrepancies and exceptions while increasing the productivity of business users and the profitability of an enterprise.
Features of Newgen Order Fulfillment Software
Integrated SOPs and Checklists
User and system-driven mandatory checks to ensure compliance
Smooth exception handling and provision for manual corrective actions
Workflow-driven Transaction Processing
Instant tasks initiation based on the configuration of multiple pre-conditions
Intelligent case routing for faster resolutions
Process Visibility and Flexibility
Monitoring dashboard for a 360-degree process view
Anytime, anywhere work via different digital mediums, facilitating quick and well-informed decisions
Multiple Drilldown Reports
Visibility of all orders across various stages on a single screen
Insights into onscreen progress of all transactions at line level
Alerts and Notification Triggers
Rule-based alerts for stakeholders at every stage, enabling faster bottleneck resolutions
Email alerts and notifications for transactions, approval, and reworks
