NewgenONE AI Platform
Drive Smarter, Personalized Customer Growth with AI-powered Insurance Intelligence Platform
Leverage our Reasoning Agents and models to empower insurance agents and advisors with AI-driven insights, personalized recommendations, and contextual conversations, driving customer-centric policy sales, deepening relationships, and accelerating growth across distribution and engagement touchpoints.
Key Features of Newgen’s Growth Intelligence Platform for Insurance
Churn Risk Prediction & Retention Enablement
Proactively identify policyholders likely to lapse using AI models trained on policy, payment, and health data, empowering insurers to trigger timely retention campaigns and boost renewal rates.
Cross-sell Opportunity Identification
Pinpoint existing customers with a high likelihood to buy additional products using transaction, demographic, and engagement data, enabling agents to deliver targeted, need-based offerings that drive upsell revenue.
Conversational Intelligence for Advisors & Agents
Equip advisors with reasoning-powered AI that provides product suggestions and rationale, helping build trust and enabling more personalized, insight-led customer conversations that deepen long-term relationships.
Explainable AI with Feature Importance
Provide transparency in every recommendation with SHAP-based explainability so agents and marketers understand why a product is being suggested, improving confidence in AI-led engagements.
Visual Data Science for Business Users
Empower non-technical users with visual pipelines to build, train, and deploy models like churn and CLV, accelerating time-to-value and democratizing access to predictive analytics across business functions.
Churn Risk Prediction & Retention Enablement
Proactively identify policyholders likely to lapse using AI models trained on policy, payment, and health data, empowering insurers to trigger timely retention campaigns and boost renewal rates.
Cross-sell Opportunity Identification
Pinpoint existing customers with a high likelihood to buy additional products using transaction, demographic, and engagement data, enabling agents to deliver targeted, need-based offerings that drive upsell revenue.
Conversational Intelligence for Advisors & Agents
Equip advisors with reasoning-powered AI that provides product suggestions and rationale, helping build trust and enabling more personalized, insight-led customer conversations that deepen long-term relationships.
Explainable AI with Feature Importance
Provide transparency in every recommendation with SHAP-based explainability so agents and marketers understand why a product is being suggested, improving confidence in AI-led engagements.
Visual Data Science for Business Users
Empower non-technical users with visual pipelines to build, train, and deploy models like churn and CLV, accelerating time-to-value and democratizing access to predictive analytics across business functions.
Built-in Models of Newgen’s Growth Intelligence Platform
Churn Prediction Model
Identify policyholders at risk of lapsing by analyzing policy details, payment history, and health data. This AI model helps insurers proactively engage at-risk customers, increasing renewals and reducing churn.
Cross-sell Recommendation Model
Uncover customers most likely to buy additional insurance products by analyzing demographics, transactions, and engagement behavior. This model boosts advisor productivity and revenue by enabling timely, relevant product offers.
Churn Prediction Model
Identify policyholders at risk of lapsing by analyzing policy details, payment history, and health data. This AI model helps insurers proactively engage at-risk customers, increasing renewals and reducing churn.
Cross-sell Recommendation Model
Uncover customers most likely to buy additional insurance products by analyzing demographics, transactions, and engagement behavior. This model boosts advisor productivity and revenue by enabling timely, relevant product offers.
Core Components of Newgen’s Growth Intelligence Platform
NewgenONE Data Science Platform
Empower insurers to build and deploy predictive models, like churn, cross-sell, and customer lifetime value, using intuitive visual pipelines. The platform supports end-to-end model development, training, and evaluation, with built-in feature importance and SHAP explainability to drive transparent, data-backed decisions.
AI Model Repository
Host pre-trained and customizable models for churn prediction and cross-sell recommendations. Enable quick implementation and scalability, ensuring faster time-to-value for sales, marketing, and distribution teams.
Reasoning Agent
Act as a conversational AI assistant for agents, advisors, and marketing teams. It surfaces personalized product recommendations with contextual explanations, helping strengthen customer engagement and drive growth through meaningful, insight-led conversations.
NewgenONE Rule Engine
Apply business logic and eligibility criteria to AI model outputs, ensuring recommendations are compliant, relevant, and consistent across customer interactions and engagement channels.
NewgenONE Data Science Platform
Empower insurers to build and deploy predictive models, like churn, cross-sell, and customer lifetime value, using intuitive visual pipelines. The platform supports end-to-end model development, training, and evaluation, with built-in feature importance and SHAP explainability to drive transparent, data-backed decisions.
AI Model Repository
Host pre-trained and customizable models for churn prediction and cross-sell recommendations. Enable quick implementation and scalability, ensuring faster time-to-value for sales, marketing, and distribution teams.
Reasoning Agent
Act as a conversational AI assistant for agents, advisors, and marketing teams. It surfaces personalized product recommendations with contextual explanations, helping strengthen customer engagement and drive growth through meaningful, insight-led conversations.
NewgenONE Rule Engine
Apply business logic and eligibility criteria to AI model outputs, ensuring recommendations are compliant, relevant, and consistent across customer interactions and engagement channels.
Find Your Winning Strategy with Newgen
Discover how Newgen’s Growth Intelligence Platform empowers agents and advisors with AI-driven insights, personalized recommendations, and contextual conversations.
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