Digital. Dynamic. Dependable.
AI-first End-to-End Customer Journeys Automation for Retail Banks
Enable seamless onboarding and loan origination with a unified digital platform that personalizes journeys, driving higher customer acquisition and retention. Boost underwriter productivity with an API-first, cloud-native, microservices architecture for credit risk decisioning and fraud detection, ensuring end-to-end digital banking transformation.
“Newgen’s Retail Loan Origination solution has helped us speed up our loan approvals by 50%. The AI-powered insights have significantly improved our risk assessment accuracy”.
Chief Operating Officer, Leading Indian Bank
Deep Dive into various Facets of Newgen’s Retail Banking Solution
Customer Onboarding & Engagement
Enable a frictionless deposit account opening journey with an omnichannel, digital-first experience and create the perfect first impression. Onboard new customers in minutes through any channel, anytime, anywhere.
Retail Lending
Modernize your retail lending with an end-to-end AI-enabled automation platform. Reduce time from loan application to loan disbursement from days/hours to minutes.
Retail Loan Management System
Support seamless loan servicing with a unified self-service portal for repayments, rescheduling, and queries, while ensuring smooth third-party integrations, flexible payments, automated accruals, and real-time analytics. Leverage cloud-enabled configurability and scenario analysis for enhanced customer experience.
Retail Loan Collections
Aid smart, automated, and compliant debt collections with an AI-driven platform that streamlines case management, enhances omnichannel engagement, and ensures seamless third-party integrations. Leverage predictive analytics, flexible payment options, and cloud-enabled scalability for optimized recovery and improved borrower experience.
Service Request Management
Facilitate seamless loan servicing with a robust platform supporting 70+ service requests, dynamic workflows, and omnichannel access. Ensure real-time reporting, SLA adherence, and seamless core banking integration for faster fulfilment and improved customer experience.
Agri Lending Solution
Accelerate agri-loan processing for fast, hassle-free fund access, empowering agricultural entities. Enable instant disbursal directly through your portal, ensuring quick access to funds and enhancing customer satisfaction.
Success Stories
Customers
Prebuilt Connectors & APIs
