Agentic Customer Journeys for Banks
AI-first End-to-end Customer Journeys Automation for Retail Banks
Enable seamless onboarding and accelerate loan origination with a native AI low-code digital platform for personalized journeys, driving higher customer acquisition and retention. Boost underwriter productivity with an API-first, cloud-native microservices architecture for credit risk decisioning and fraud detection, ensuring end-to-end digital banking transformation.
“Newgen’s Retail Loan Origination solution has helped us speed up our loan approvals by 50%. The AI-powered insights have significantly improved our risk assessment accuracy”.
Chief Operating Officer, Leading Indian Bank
Key Features of Newgen’s Agentic Journeys for Retail Banks
AI-led Customer Acquisition
Employ AI models to acquire and convert leads by analyzing profiles, behaviors, and transactions. Generate dynamic cross-sell scores, refine targeting through predictive learning, and deliver personalized offers to boost conversions, empowering sales teams to focus on high-propensity leads and maximize customer lifetime value.
AI-driven Credit Scoring
Evaluate applications end-to-end, generating personalized scores across key parameters tied to both the customer and the application. Continuously adapt insights with new data to support faster, more accurate decisions and improve approval precision across the customer lifecycle.
Intelligent Credit Decisioning & Rule Management
Leverage an Advanced Credit Decisioning Engine (CDE) and automated underwriting for effective risk classification and faster credit disbursement. Create 360-degree customer profiling with pre-screening capability to assess applicant eligibility based on parameters like credit score and income.
Reimagine Financing with GenAI Intelligence
Transform your financing solution with our AI Agents, with capabilities like behavioral insights, automated document generation, process creation, AI-driven query resolution, and advanced analytics. Deliver faster decisions, richer insights, and seamless customer experiences across the financing lifecycle.
Intelligent Documentation
Generate, summarize, and auto-extract information from documents using NewgenONE Marvin’s AI-powered document automation capabilities. Leverage Newgen’s Intelligent Document Extraction (IDE) with advanced OCR to enable document query resolution, smart data capture, and seamless application integration.
Workflow Generation and Predictor
With just a few clicks, create customized, automated workflows with Newgen’s AI Workflow Generator. Predict workflow performance, identify process bottlenecks, and ensure end-to-end regulatory compliance, enhancing agility, transparency, and decision-making across complex business processes.
AI-led Customer Acquisition
Employ AI models to acquire and convert leads by analyzing profiles, behaviors, and transactions. Generate dynamic cross-sell scores, refine targeting through predictive learning, and deliver personalized offers to boost conversions, empowering sales teams to focus on high-propensity leads and maximize customer lifetime value.
AI-driven Credit Scoring
Evaluate applications end-to-end, generating personalized scores across key parameters tied to both the customer and the application. Continuously adapt insights with new data to support faster, more accurate decisions and improve approval precision across the customer lifecycle.
Intelligent Credit Decisioning & Rule Management
Leverage an Advanced Credit Decisioning Engine (CDE) and automated underwriting for effective risk classification and faster credit disbursement. Create 360-degree customer profiling with pre-screening capability to assess applicant eligibility based on parameters like credit score and income.
Reimagine Financing with GenAI Intelligence
Transform your financing solution with our AI Agents, with capabilities like behavioral insights, automated document generation, process creation, AI-driven query resolution, and advanced analytics. Deliver faster decisions, richer insights, and seamless customer experiences across the financing lifecycle.
Intelligent Documentation
Generate, summarize, and auto-extract information from documents using NewgenONE Marvin’s AI-powered document automation capabilities. Leverage Newgen’s Intelligent Document Extraction (IDE) with advanced OCR to enable document query resolution, smart data capture, and seamless application integration.
Workflow Generation and Predictor
With just a few clicks, create customized, automated workflows with Newgen’s AI Workflow Generator. Predict workflow performance, identify process bottlenecks, and ensure end-to-end regulatory compliance, enhancing agility, transparency, and decision-making across complex business processes.
Deep Dive into various Facets of Newgen’s Retail Banking Solution
Success Stories
Customers
Prebuilt Connectors & APIs
