70% Drop in Errors     |     35% Increase in Customer Satisfaction     |     20% Higher Retention Rate    |    40% Better Risk Management     |     200% Boost in Loan Management     |     70% Drop in Errors     |     35% Increase in Customer Satisfaction     |     20% Higher Retention Rate    |    40% Better Risk Management     |     200% Boost in Loan Management     |     70% Drop in Errors     |     35% Increase in Customer Satisfaction     |     20% Higher Retention Rate    |    40% Better Risk Management     |     200% Boost in Loan Management     |     70% Drop in Errors     |     35% Increase in Customer Satisfaction     |     20% Higher Retention Rate    |    40% Better Risk Management     |     200% Boost in Loan Management     |     70% Drop in Errors     |     35% Increase in Customer Satisfaction     |     20% Higher Retention Rate    |    40% Better Risk Management     |     200% Boost in Loan Management     |     70% Drop in Errors     |     35% Increase in Customer Satisfaction     |     20% Higher Retention Rate    |    40% Better Risk Management     |     200% Boost in Loan Management     |    

“By implementing Newgen’s loan management system, we’ve cut processing time by 60% and reduced errors significantly. We are poised to scale up efficiently with seamless processes.”

Head of Retail Business, A Leading Indian Bank

Learn what Newgen’s Loan Management Solution (LMS) can do for you

Seamless Loan Servicing & Customer Self-Service

A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. The customer help desk streamlines loan tracking and service initiation, enhancing borrower experience and engagement.

Automated Financial Management & Payment Processing

Flexible payment methods support receipts, auto-debit instalments, checks, and third-party channels. Automated accruals and amortization ensure precise calculations and postings, while accounting configuration centralizes account setup and template management.

Real-Time Insights & Intelligent Decisioning

Advanced reporting and analytics provide cash flow insights based on borrower interactions. Scenario analysis enables “what-if” AI modeling for rescheduling services, ensuring data-driven loan servicing decisions and compliance by leveraging our Credit Decisioning Engine.

Scalable, Cloud-Native Infrastructure & Integrations

A fully cloud-enabled platform ensures seamless scalability and easy management. Configurable workflows support new product and fee setups, while effortless third-party integrations connect core banking and loan management systems for streamlined operations.

Reporting and Analytics using Gen AI

Leverage AI and GenAI based on interactions with individuals or companies for detailed cash flow reports and data-driven analytics.

Seamless Loan Servicing & Customer Self-Service

A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. The customer help desk streamlines loan tracking and service initiation, enhancing borrower experience and engagement.

Automated Financial Management & Payment Processing

Flexible payment methods support receipts, auto-debit instalments, checks, and third-party channels. Automated accruals and amortization ensure precise calculations and postings, while accounting configuration centralizes account setup and template management.

Real-Time Insights & Intelligent Decisioning

Advanced reporting and analytics provide cash flow insights based on borrower interactions. Scenario analysis enables “what-if” AI modeling for rescheduling services, ensuring data-driven loan servicing decisions and compliance by leveraging our Credit Decisioning Engine.

Scalable, Cloud-Native Infrastructure & Integrations

A fully cloud-enabled platform ensures seamless scalability and easy management. Configurable workflows support new product and fee setups, while effortless third-party integrations connect core banking and loan management systems for streamlined operations.

Reporting and Analytics using Gen AI

Leverage AI and GenAI based on interactions with individuals or companies for detailed cash flow reports and data-driven analytics.

Customers
Prebuilt Connectors & APIs
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Explore Newgen’s other Retail Banking Solutions

Customer Onboarding & Engagement

Enable a frictionless deposit account opening journey with an omnichannel, digital-first experience and create the perfect first impression. Onboard new customers in minutes through any channel, anytime, anywhere.

Retail Lending

Modernize your retail lending with an end-to-end AI-enabled automation platform. Reduce time from loan application to loan disbursement from days/hours to minutes.

Retail Loan Collections

Aid smart, automated, and compliant debt collections with an AI-driven platform that streamlines case management, enhances omnichannel engagement, and ensures seamless third-party integrations. Leverage predictive analytics, flexible payment options, and cloud-enabled scalability for optimized recovery and improved borrower experience.

Service Request Management

Facilitate seamless loan servicing with a robust platform supporting 70+ service requests, dynamic workflows, and omnichannel access. Ensure real-time reporting, SLA adherence, and seamless core banking integration for faster fulfilment and improved customer experience.

Customer Onboarding & Engagement

Enable a frictionless deposit account opening journey with an omnichannel, digital-first experience and create the perfect first impression. Onboard new customers in minutes through any channel, anytime, anywhere.

Retail Lending

Modernize your retail lending with an end-to-end AI-enabled automation platform. Reduce time from loan application to loan disbursement from days/hours to minutes.

Retail Loan Collections

Aid smart, automated, and compliant debt collections with an AI-driven platform that streamlines case management, enhances omnichannel engagement, and ensures seamless third-party integrations. Leverage predictive analytics, flexible payment options, and cloud-enabled scalability for optimized recovery and improved borrower experience.

Service Request Management

Facilitate seamless loan servicing with a robust platform supporting 70+ service requests, dynamic workflows, and omnichannel access. Ensure real-time reporting, SLA adherence, and seamless core banking integration for faster fulfilment and improved customer experience.

Find Your Winning Strategy with Newgen

Request a demo to explore how our AI-powered solutions can help retail banks with end-to-end journey automation for digital transformation.

Request a demo

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