Agentic Customer Journeys for Banks
Accelerate Retail Lending (RLOS) with AI and Low Code
Modernize your retail lending and transform your loan origination with an end-to-end AI-enabled automation platform. Reduce time from loan application to loan disbursement from days/hours to minutes for enhanced customer experience.
“With Newgen’s Retail Loan Origination solution, we achieved a 400% reduction in turnaround time, cutting mobile case processing from 50 minutes to just 10-12 minutes, significantly enhancing efficiency and customer satisfaction”
VP of New Business, Leading Indian Bank
Key Features of Newgen’s Agentic Journeys for Retail Lending
AI-led Customer Acquisition
Devise strategies for Customer Acquisition and Lead conversion with Newgen’s AI-based solutions. Leverage NewgenONE LumYn that boosts conversion rate, provides eligible cross-sell offers, predicts customers’ probability of availing the offers, analyzes customer behavior for detailed insights, and much more.
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AI-driven Credit Scoring
Leverage our AI and ML models to assess loan eligibility, credit risk, and pricing and evaluate the entire application. Deploy pre-qualification models to identify high-intent and high-value lending members. Set up business rules based on credit scoring and risk to enable risk-based pricing and automated credit limit recommendations.
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AI-powered Intelligent Credit Decisioning & Rule Management
Leverage our advanced Credit Decisioning Engine (CDE) and automated underwriting for effective risk classification and faster credit disbursement. Create 360-degree customer profiling with pre-screening capability to assess applicant eligibility based on parameters like credit score and income.
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Generative AI (Gen-AI) suite
Transform your Financing solution with Newgen’s Gen-AI suite, which offers wide-ranging capabilities such as Customer Behavioral Insights, Document Generation and Summarization, Process Generation, AI-enabled query support, Advanced Analytics and Insights for reporting, and much more. The intelligent document extraction (IDE) model with OCR capabilities ensures efficient document query resolution and auto-capture of application data based on uploaded documents.
AI-led Customer Acquisition
Devise strategies for Customer Acquisition and Lead conversion with Newgen’s AI-based solutions. Leverage NewgenONE LumYn that boosts conversion rate, provides eligible cross-sell offers, predicts customers’ probability of availing the offers, analyzes customer behavior for detailed insights, and much more.
AI-driven Credit Scoring
Leverage our AI and ML models to assess loan eligibility, credit risk, and pricing and evaluate the entire application. Deploy pre-qualification models to identify high-intent and high-value lending members. Set up business rules based on credit scoring and risk to enable risk-based pricing and automated credit limit recommendations.
AI-powered Intelligent Credit Decisioning & Rule Management
Leverage our advanced Credit Decisioning Engine (CDE) and automated underwriting for effective risk classification and faster credit disbursement. Create 360-degree customer profiling with pre-screening capability to assess applicant eligibility based on parameters like credit score and income.
Generative AI (Gen-AI) suite
Transform your Financing solution with Newgen’s Gen-AI suite, which offers wide-ranging capabilities such as Customer Behavioral Insights, Document Generation and Summarization, Process Generation, AI-enabled query support, Advanced Analytics and Insights for reporting, and much more. The intelligent document extraction (IDE) model with OCR capabilities ensures efficient document query resolution and auto-capture of application data based on uploaded documents.
Deep Dive into various Facets of Newgen’s Retail Lending Solution
Personal Loan
Enable instant loan disbursal with AI-powered lending, digital KYC, and STP-driven automation. Leverage OCR-based data extraction, fraud detection, and automated document processing for seamless approvals, risk assessment, and exception handling.
Auto Loan
Enable omnichannel loan applications with AI-powered credit decisioning, automated KYC, and digitized documentation. Leverage STP, rule engines, and online RC verification for instant approvals, personalized offers, and seamless disbursements.
Home Loan
Enable end-to-end automated loan processing with AI-driven underwriting, instant e-signatures, and rule-based scoring. Leverage comprehensive financial evaluation, collateral management, and certified verification services for accurate financing and seamless disbursement across multiple channels.
Credit Card
Enhance credit card onboarding with AI-driven automation, digital KYC, and straight-through processing. Leverage seamless integrations, rule-based decisioning, and real-time tracking to accelerate approvals, ensure compliance, and deliver a frictionless customer experience.
Gold Loan
Optimize loan origination with advanced limit and collateral management, enabling seamless booking of gold loans. Leverage automation for faster processing, improved accuracy, and enhanced risk management across the lending lifecycle.
Mortgage
Streamline your end-to-end mortgage lending process with AI-driven underwriting, instant e-signatures, and rule-based scoring built on a native AI low-code platform.
Loan against Securities
Enable seamless Loan Against Securities (LAS) processing with digital onboarding, automated risk assessment, and real-time collateral evaluation. Leverage AI-driven decisioning, straight-through processing, and seamless integrations for faster approvals, compliance, and enhanced borrower experience.
Success Stories
Customers
Prebuilt Connectors & APIs
