Digital. Dynamic. Dependable.
AI-powered Intelligent Loan Collections Management for Retail Banks
Optimize debt collections with AI-driven risk assessment, real-time monitoring, and automated workflows. Leverage seamless integrations and personalized strategies to enhance recovery, improve compliance, and streamline operations across the collections lifecycle.
“Newgen’s collection management system has helped us reduce collection cycles by 50% and increased recovery rates by 30%. The AI-driven insights have enhanced our strategies by 40%.”
VP of Operations, Leading Indian Bank
Learn what Newgen’s Collections Solution can do for you
AI-Driven Risk Assessment & Prioritization
AI-powered models analyze past trends to prioritize high-risk accounts and predict potential delinquencies. Proactive engagement ensures early intervention, reducing defaults and improving recovery rates.
360-Degree Customer Insights & Personalized Strategies
A unified view of customer profiles enables empathetic, tailored collection strategies. AI-driven strategy adoption personalizes outreach based on behavioral patterns, enhancing recovery outcomes and customer experience.
Real-Time Monitoring & Performance Optimization
Role-based dashboards provide 360-degree process visibility, tracking KPIs and team performance in real time. Automated workflows streamline operations, allowing knowledge workers to focus on complex cases.
Seamless Integration & Configurability
An integrated platform connects core banking, CRM, payment gateways, and dialer systems. Configurable workflows adapt to unique bank requirements, ensuring compliance and operational efficiency.
AI-Driven Risk Assessment & Prioritization
AI-powered models analyze past trends to prioritize high-risk accounts and predict potential delinquencies. Proactive engagement ensures early intervention, reducing defaults and improving recovery rates.
360-Degree Customer Insights & Personalized Strategies
A unified view of customer profiles enables empathetic, tailored collection strategies. AI-driven strategy adoption personalizes outreach based on behavioral patterns, enhancing recovery outcomes and customer experience.
Real-Time Monitoring & Performance Optimization
Role-based dashboards provide 360-degree process visibility, tracking KPIs and team performance in real time. Automated workflows streamline operations, allowing knowledge workers to focus on complex cases.
Seamless Integration & Configurability
An integrated platform connects core banking, CRM, payment gateways, and dialer systems. Configurable workflows adapt to unique bank requirements, ensuring compliance and operational efficiency.
Customers
Prebuilt Connectors & APIs
