Pankaj Ahuja
Global Director of Solutions and Alliances
HCL Technologies
Ritesh Varma
Vice President of Products and Solutions
Newgen Software
Technology has been constantly evolving, and so are the expectations of businesses and customers. To truly thrive in this competitive environment, organizations must explore the vast landscapes of Customer Experience (CX), Operational Excellence (OX), and Business Intelligence (BI), extending beyond the dimensions of Artificial Intelligence (AI).
Join us in our upcoming webinar as we bring together two visionary leaders—Ritesh Varma, Vice President of Products and Solutions at Newgen, and Pankaj Ahuja, Global Director of Solutions and Alliances at HCL Technologies—to share their insights, expertise, and experiences in harnessing the power of CX, OX, and BI to drive business success.
Agenda of the Webinar
Redefining Customer Experience: Understand how cutting-edge technologies redefine how businesses connect with customers, drive loyalty, and enhance brand reputation
Operational Excellence Reimagined: Explore how OX strategies and technologies optimize internal operations, reduce costs, and improve overall efficiency
Business Intelligence for Informed Decision-Making: Learn how BI tools and strategies provide organizations with actionable insights, allowing for data-driven decisions
Key Takeaways from the Webinar
Gain Insights: Learn from the two industry experts about the latest trends and developments in CX, OX, and BI
Networking Opportunities: Connect with like-minded professionals and expand your professional network
Q&A Session: Get your questions answered by the experts during the live Q&A
Future-Proof Your Business: Discover how these transformative technologies can give your organization a competitive edge
Register now to secure your spot in this exclusive webinar.