Manage your customers’ documents, leads, opportunities, and communications
Leverage NewgenONE Digital Transformation Platform capabilities from your BaNCS application. Manage, control, share, and utilize content through BaNCS applications while automating business processes and ensuring compliance. Maximize your existing investments in core banking with advanced document management and collaboration capabilities that enable content lifecycle management.
Unified Information Access
- Easy access to all documents pertaining to a lending application or a current account savings account (CASA) from the BaNCS application
- Unified interface that connects core banking application with other applications, such as Office 365, customer relationship management (CRM), collections, communications platform, and more
Streamlined Customer Communications
- Support for managing customer communications
- Automatic capturing of incoming customer e-mails, classification through intelligent services, and delivery of customized customer communications at the click of a button
Centralized Document Management
- Advanced capabilities for managing content across BaNCS core banking system and other business applications
- Support for capabilities, such as enhanced document versioning, access control, intelligent content services, and advanced metadata management
Lending Automation Platform
- Capabilities to automate all kinds of loans, including retail, education, personal, agricultural, credit cards, corporate and small business by leveraging the loan origination system (LOS) platform
- Faster go-to-market with new products being launched with no changes made to the core banking system
Why Should You Integrate TCS BaNCS with NewgenONE Platform
Improve customer satisfaction by enabling a 360-degree view of customers’ information and ensuring easy access to the relevant information
Reduce turnaround time by delivering key information to customers, resulting in faster processing
Launch new products to market faster with a lending automation platform
Leverage Newgen’s low code process automation platform’s capabilities along with TCS BaNCS to streamline end-to-end customer journeys
Ensure intelligent decision-making and enhance operational efficiency by leveraging Newgen’s AI/ML-based content services