NewgenONE Platform for
Provider (Self-service) Portal Management
Manage the entire lifecycle of the provider’s engagement and performance with the payer organization and members.
Enable providers to efficiently manage their profiles, submit claims, and access important resources. Benefit from user-friendly interfaces that streamline administrative tasks, transforming user experiences. Ensure seamless communication between providers and enhance overall efficiency by a drastic margin. Furthermore, utilize the built-in functionalities, such as network onboarding, notifications for timely updates, self-service online forms for flexibility, stored documents on the portal for easy access, and contract negotiations for frictionless operations in the backend.
Features of Provider (Self-service) Portal Management
Self-service Capabilities
Create requests along with tracking for efficient management. Access knowledge repository for up-to-date information retrieval.
Profile Management
Update and maintain provider profiles easily for accuracy and compliance. Access comprehensive profile analytics to track performance and trends.
Claims Submission
Use intuitive, user-friendly interfaces to streamline the complete process. Achieve real-time tracking of submitted claims while ensuring transparency and efficiency.
Resource Accessibility
Get instant access to a vast repository of important resources and documents. Locate relevant information easily with advanced search options.
Communication Enhancement
Foster seamless communication between providers through integrated messaging features. Collaborate efficiently on patient care plans and referrals for improved outcomes.
Network Onboarding
Simplify the onboarding process for new providers with automated workflows. Ensure compliance with network requirements through streamlined documentation.
Dashboard Notifications
Stay informed with personalized dashboard notifications for upcoming deadlines and updates. Customize notification preferences to prioritize critical information.
Self-service Forms
Enable providers to easily submit requests and updates through self-service online forms. Reduce administrative burden by automating form processing and validation.
Document Management
Store and organize essential documents securely within the portal for easy access. Implement version control and audit trails to track document revisions and approvals.
