{"id":2143446958,"date":"2018-09-03T17:56:27","date_gmt":"2018-09-03T12:26:27","guid":{"rendered":"https:\/\/newgensoft.com\\\/gb\/gb\/gb\/?p=2143446958"},"modified":"2023-09-10T23:49:28","modified_gmt":"2023-09-10T18:19:28","slug":"accelerate-digital-transformation-journey-nigel-fenwick-forrester","status":"publish","type":"post","link":"https:\/\/newgensoft.wordpoets.com\/za\/blog\/accelerate-digital-transformation-journey-nigel-fenwick-forrester\/","title":{"rendered":"Accelerate your Digital Transformation Journey with Nigel Fenwick, Forrester"},"content":{"rendered":"<p>Digital transformation remains a hot topic of discussion. We have been hearing so much about it and yet there\u2019s more to it. And, here are some very pertinent questions for Digital Leaders undertaking Digital Transformation (DX) journey-<\/p>\n<ul>\n<li>Outcomes your customers value \u2013 Do you know \u2018em?<\/li>\n<li>Technology and your CX+DX objective \u2013 Are they aligned?<\/li>\n<li>Resources checklist for a new business \u2013 Do you have it handy?<\/li>\n<\/ul>\n<p><strong>Nigel Fenwick, Forrester\u2019s Vice President, Principal Analyst, shares insights in this video on how you can accelerate your digital journey and create value for your customers.<\/strong> He highlights that being digital is about keeping the customer at the heart of your business.<\/p>\n<p>With instances from <strong>Healthcare, Hospitality, Automobiles and other industries<\/strong>, you\u2019ll learn how organizations are leveraging technology to deliver better outcomes for their customers and moving ahead in their digital journey. Also, discover the new rules of digital business that you can apply to your business.<\/p>\n<p>What\u2019s more? Decode the strategies that will enable you to create the desired impact on the customer.&nbsp; Watch the video to understand how the<strong> crux of Digital Transformation is developing customer obsession.&nbsp; <\/strong><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/12uSJTQ7bhU\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Digital transformation remains a hot topic of discussion. We have been hearing so much about it and yet there\u2019s more to it. And, here are some very pertinent questions for Digital Leaders undertaking Digital Transformation (DX) journey- Outcomes your customers value \u2013 Do you know \u2018em? Technology and your CX+DX objective \u2013 Are they aligned? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2143487733,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[76],"class_list":["post-2143446958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-bpm"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Accelerate your Digital Transformation Journey with Nigel Fenwick<\/title>\n<meta name=\"description\" content=\"Decode the digital transformation strategies with Nigel Fenwick that will enable you to create the desired impact on your customers.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accelerate your Digital Transformation Journey with Nigel Fenwick\" \/>\n<meta property=\"og:description\" content=\"Decode the digital transformation strategies with Nigel Fenwick that will enable you to create the desired impact on your customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newgensoft.wordpoets.com\/za\/blog\/accelerate-digital-transformation-journey-nigel-fenwick-forrester\/\" \/>\n<meta property=\"og:site_name\" content=\"Newgen (South Africa)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/newgen.software\" \/>\n<meta property=\"article:published_time\" content=\"2018-09-03T12:26:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-10T18:19:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newgensoft.wordpoets.com\/za\/wp-content\/uploads\/sites\/9\/2018\/09\/digital-transformation-23123.jpg\" \/>\n\t<meta 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